Terms of Use Policy for Osteopathic Treatment
1. Introduction Welcome to The Rehab Osteo LTD. This Terms of Use
Policy outlines the terms and conditions governing the provision of osteopathic treatment at
our practice. By booking or attending an appointment with us, you agree to comply with this
policy.
2. Scope of Treatment Our osteopathic services are provided in accordance with the
principles and practices of osteopathy. All treatments are tailored to individual needs based
on an initial consultation and clinical assessment. Osteopathic treatment may include
manual therapy, advice on exercise and posture, and other related interventions.
3. Eligibility To receive osteopathic treatment, you must:
Be 18 years of age or older, or have parental/guardian consent if under 18.
Provide accurate and complete medical history information.
Disclose any changes in your health status or medication before each treatment
session.
4. Consent to Treatment Before commencing treatment, you will be required to provide
informed consent. This includes:
Understanding the nature, purpose, and potential risks of the treatment.
The right to withdraw consent or discontinue treatment at any time.
5. Fees and Payments
Fees for osteopathic treatment will be communicated in advance and are subject to
periodic review.
Payment is required at the time of the appointment unless prior arrangements have
been made.
Cancellations must be made at least 24 hours in advance; otherwise, a cancellation
fee may apply.
6. Confidentiality and Data Protection Your personal and medical information will be
treated with the utmost confidentiality in compliance with the UK General Data Protection
Regulation (UK GDPR). We will only share your information with third parties where
necessary for your treatment or as required by law.
7. Limitations and Risks While osteopathy is generally safe, there may be some risks
associated with treatment, including temporary discomfort or soreness. Your osteopath will
discuss any specific risks relevant to your condition and treatment plan. Osteopathic
treatment does not replace medical advice or treatment from your GP or specialist.
8. Complaints Procedure If you have concerns or complaints about your treatment, please
contact us directly. We aim to resolve all complaints promptly and professionally. If you
remain dissatisfied, you may escalate your complaint to the General Osteopathic Council
(GOsC).
9. Code of Conduct We expect all patients to:
Arrive on time for appointments.
Treat staff and other patients with respect.
Follow the advice and exercises provided by your osteopath.
10. Amendments to the Policy We reserve the right to update or modify this Terms of Use
Policy at any time. Changes will be effective immediately upon posting on our website or
notification to patients.
11. Governing Law This policy is governed by the laws of England and Wales. Any disputes
arising from the provision of osteopathic treatment will be subject to the jurisdiction of the
courts of England and Wales.
For further information or clarification about this policy, please contact us at info@therehabosteo.com.